Really interesting experience. I'm sitting at a McDonald's a few weeks ago. Reading the paper and having coffee. I've been there for about an hour. There is a training sessions going on. One person is training about 12 associates. This entire training is about "smart order taking". WOW! This is all about getting the order time down. How to "ask" or "suggest" items for the flow of the order to reduce questions and potential mistakes. I was pleased to hear that on kid meals, they suggest the healthiest options. Everything is about shaving seconds.
Wednesday, January 18, 2012
Wednesday, January 11, 2012
Wow. 2012 has started and we're off!
How quickly we get out of a habit. I trust all of you had a great holiday. I will get back into the habit this week of writing and reviewing. I've spent a bit too much time "preparing" for the new year. Believe me, 2012 started without me!!
I've found a few new tools and gadgets. I'll write about them more in the next few weeks, but check out a few of them.
nimble.com - a social media CRM. Looks promising.
tungle.me - a web app for scheduling appointments.
Thanks for following and sharing!
Thursday, December 22, 2011
Tuesday, December 20, 2011
I've been using a program called Evernote for several years. If you're unfamiliar with the app, check it out.
First, it's free! Second it works on your computer, your phone, your tablet and the web! It interacts with virtually every OS, and it syncs in the cloud. There is a premium version, but I used the free version for quite awhile till I needed to upload files and such.
Evernote, in its simplest form, is an electric notebook. In its useful form, it's a notebook that lives on your computer, your tablet, your phone and online - all in sync. I think of Evernote as quite ubiquitous. I thought everyone knew about it and was using it. I'm amazed at the number of people I come in contact with who have never heard of it.
Do yourself a favor and check it out. Their website has a fantastic blog and can give you examples of how others are using it.
They've said it best. This is from their "about page" - http://www.evernote.com/about/corp/
Feel free to comment or ask a question to find out how I use it.
EVERNOTE, the Evernote Elephant logo and REMEMBER EVERYTHING are trademarks of Evernote Corporation and used under a license.